01
Relevant activity is identified
KOMERRA can examine information deliberately entered into the Workspace or received through an authorized connection and identify possible business events that may need attention.
Business Activity
See what changed.Decide what happens next.
KOMERRA can organize information you enter—and eligible activity from channels you deliberately connect—into a review queue for orders, payment claims, leads, balances, documents, inventory, delivery issues, and follow-ups. AI helps interpret the activity. Trusted application rules validate it. Authorized people remain responsible for important outcomes.
A look inside KOMERRA
KOMERRA
business manager · online
Ada collect 3 bone straight wig, 65k each. She don transfer 150k. Deliver tomorrow for Ikotun.
Order recorded ✓
CustomerAda Okafor
Item3× Bone Straight Wig
Total₦195,000.00
Paid₦150,000.00
Balance₦45,000.00
Invoice #1043 ready · stock updated · delivery note for Ikotun.
Sent invoice to Ada. Want a delivery note for the rider?
The operating model
From activity to accountable business action.
Business Activity is designed as a review and decision layer—not an invisible system that silently turns every message into permanent truth.
02
A structured proposal is prepared
The available customer, products, quantities, amounts, payment information, delivery details, dates, source evidence, and uncertainty can be organized into a reviewable proposal.
03
Application rules validate it
The platform should check the Workspace, permissions, required fields, arithmetic, record references, workflow state, provider response, and other trusted rules before an important action proceeds.
04
An authorized person decides
The business confirms, corrects, dismisses, postpones, assigns, or otherwise resolves the activity according to the user’s role and the consequences involved.
The problem it solves
Important business work disappears when activity has no operating record.
A conversation can contain a complete sale, a payment claim, an urgent delivery problem, and a follow-up promise—while the dashboard, documents, inventory, and customer history remain unchanged.
Agreed orders that never became records
The customer, products, price, payment position, and delivery promise may all exist in a conversation while the operational system remains empty.
Payment claims mixed with confirmed payments
A customer may say that a transfer was made, but the business still needs to connect the claim to the correct order and independently verify settlement.
Promising enquiries without follow-up
A buyer may ask for a price, availability, delivery date, or account details and then disappear beneath newer conversations.
Delivery problems discovered too late
Incomplete addresses, missing landmarks, changed recipients, unpaid collection amounts, or delayed dispatch may remain hidden until the rider is already on the road.
Stock decisions without connected context
The business may promise an item without seeing that available stock, reservations, returns, damage, or unconfirmed orders have changed the true position.
Documents missing from completed activity
An order may be agreed, fulfilled, or paid without the corresponding invoice, receipt, delivery note, or internal record being prepared.
What can appear
One review queue for the work that may need attention.
Activity can originate from a user, a business record, an approved import, an authorized provider connection, or a trusted application event.
Possible order
A customer appears to have selected products or services and agreed to relevant commercial or delivery terms.
Review question
Who is the customer, what was agreed, and is the order ready to be recorded?
Payment claim
A message, screenshot, receipt image, or provider event suggests that payment may have been attempted or completed.
Review question
Does the evidence belong to the correct order, and has settlement been verified independently?
Sales enquiry or lead
A prospective customer has shown buying interest but may still need a response, quotation, product recommendation, or follow-up.
Review question
Is this a qualified opportunity, and what is the most appropriate next step?
Delivery or fulfilment issue
A delivery address, landmark, recipient, timing, item, quantity, collection amount, or fulfilment status may require clarification.
Review question
What must be corrected before the business or rider proceeds?
Outstanding balance
A confirmed order may remain unpaid or part-paid and may require a carefully reviewed reminder or collection action.
Review question
Is the balance correct, currently due, and appropriate to follow up?
Inventory attention
Available stock, reservations, returns, supplies, damage, or an unusual movement may require review or correction.
Review question
Does the system quantity match the business reality, and what created the difference?
Missing or incomplete document
A confirmed business event may require an invoice, receipt, delivery note, quotation, or another document.
Review question
Which document is appropriate, and is its source information accurate?
Follow-up due
A promised callback, reorder date, delivery update, payment reminder, or customer response may now require attention.
Review question
Should the business follow up now, later, through another channel, or not at all?
How review works
Review the source, the proposal, and the consequence.
The purpose of the review flow is not merely to show a confirmation button. It should give the user enough context to make an informed business decision.
Open the source
Review the relevant message, note, image, document, provider event, order, customer record, or other evidence behind the activity.
Inspect what KOMERRA understood
Check the proposed customer, products, quantities, amounts, dates, recipient, payment position, delivery information, and intended action.
Resolve uncertainty
Correct missing or conflicting information instead of allowing uncertain fields to become authoritative business facts.
Choose the outcome
Confirm, edit, dismiss, assign, postpone, merge, escalate, or request more information according to the available workflow.
KOMERRA should not expose hidden model reasoning as though it were authoritative. A useful review instead shows relevant source evidence, extracted values, validation results, uncertainty, and the proposed consequence.
A look inside KOMERRA
Owed to you₦85,500
Ada Okafor
last order 2 days ago
₦45,000 Remind
Amaka Eze
last order 5 days ago
₦28,000 Remind
Tolu Bakare
last order 9 days ago
₦12,500 Remind
Gentle reminders drafted in your customer’s tone — English, friendly, or Pidgin.
Activity states
Not every signal should become a business record.
A clear lifecycle distinguishes newly identified activity from uncertain, postponed, confirmed, resolved, or dismissed work.
New
Recently identified
The activity has been created or detected but has not yet been reviewed by an authorized user.
Needs review
Important information is uncertain
A customer, amount, product, payment status, address, source, or intended action still requires confirmation.
Snoozed
Return at a more appropriate time
The activity remains unresolved but is temporarily postponed until a chosen date or business condition.
Confirmed
Approved business action
An authorized person has reviewed the important information and completed the applicable action.
Resolved
No further action currently required
The underlying question, delivery issue, balance, document gap, or follow-up has been addressed.
Dismissed
Not relevant or not actionable
The activity was reviewed and intentionally dismissed, with an available reason where appropriate.
Missed Money Radar
Surface possible value without presenting estimates as cash.
Missed Money Radar should organize follow-up opportunities from available records. It should not claim that every signal is recoverable revenue.
Illustrative activity view
Possible money and follow-up signals
Rank activity using available value, urgency, confidence, customer history, due date, and next-step readiness—while keeping the underlying evidence available for review.
Confirmed unpaid balances
Amounts still due on recorded orders after payments, refunds, cancellations, and adjustments are considered.
Part-paid orders needing follow-up
Orders with a remaining balance that may now be due according to the available records.
Qualified enquiries awaiting response
Potential buyers who appear to have asked a meaningful purchase question but have not received a recorded response.
Orders awaiting customer confirmation
Proposals or quotations that may require a timely but appropriate follow-up.
Payment claims awaiting verification
Evidence has been received, but the business has not yet confirmed settlement through its bank or payment provider.
Repeat-purchase opportunities
Customer history may suggest a possible reorder, but the recommendation remains an estimate rather than guaranteed revenue.
A possible opportunity is not guaranteed revenue. Amounts may be disputed, duplicated, cancelled, refunded, already settled, outside the follow-up period, or dependent on customer choice.
Multiple inputs, one guarded model
Text, voice, images, records, and authorized channels can enter the same review flow.
The processing method may change, but the need for source context, trusted validation, appropriate permissions, and meaningful review remains.
Typed instructions and structured forms
Create or describe business activity directly inside the web Workspace without connecting an external communication provider.
Voice notes and spoken instructions
Where speech processing is enabled, an authorized voice note can be transcribed and converted into a proposal for review.
Images, screenshots, and documents
Where image or document extraction is supported, KOMERRA can identify visible business details without treating the image as proof of authenticity.
Authorized communication channels
Where supported and deliberately connected, eligible business conversations may be used as inputs for activity review.
Application and provider events
Order changes, payment-provider results, delivery updates, failed jobs, document status, and other trusted system events can also create activity.
Imported business records
Approved imports may create review tasks where records are incomplete, duplicated, inconsistent, or require a business decision.
Speech, image, document, WhatsApp, Instagram, email, SMS, and other provider-assisted capabilities are available only where the relevant provider, Account, country, permissions, plan, approval status, and current KOMERRA release support them.
Meaningful control
Important consequences need appropriate authorization.
Some lower-risk workflows may be deliberately configured to operate automatically. Financial, external, destructive, public, security-sensitive, and permission-changing actions require stronger controls.
Before completion
Show the user exactly what the action will change.
The confirmation should identify the affected Workspace, customer, recipient, records, amounts, Credit cost, provider action, and whether the result can be reversed.
Examples of high-impact actions
- Marking an order or balance as paid
- Issuing a final receipt
- Sending a customer or supplier message
- Publishing business or customer-facing information
- Changing staff access or Workspace permissions
- Deleting, voiding, or materially altering important records
- Deducting Credits or triggering a paid provider action
- Confirming a refund, cancellation, delivery, or financial adjustment
Payment integrity
A payment claim stays unverified until settlement is checked.
KOMERRA can organize payment evidence and connect it to an order, but the business or trusted payment provider confirms whether money actually settled.
The customer makes a claim
A customer may say that payment was made or submit a transfer message, receipt, screenshot, reference, or other evidence.
KOMERRA organizes the evidence
The platform may identify the visible payer, amount, date, bank, method, or reference and connect it to a likely order for review.
Settlement is confirmed
The business checks its bank or authorized payment provider before updating the paid status, releasing goods, or issuing a final receipt.
Consent, privacy, and control
Useful context without silent surveillance.
Business Activity should process information for defined business purposes, within the correct Workspace, through authorized features and providers.
Deliberate authorization
A messaging, social, email, file, or other provider connection should process business information only after the relevant business authorizes and configures it.
Workspace and permission boundaries
Activity, source information, proposed actions, and resulting records should remain scoped to the correct Workspace and available only to authorized roles.
Reviewable source and outcome
Users should be able to understand the relevant evidence, what KOMERRA proposed, what was changed, and what final action occurred.
Correctable business information
Authorized users should be able to correct inaccurate extracted information and manage eligible Business Memory according to product and retention controls.
Claims remain claims
A customer payment statement or image should remain unverified until the business or a trusted provider confirms settlement.
Purpose-limited processing
The platform should retain and expose only the information needed for the applicable record, workflow, security, support, and lawful retention purpose.
A practical daily workflow
Review what matters without treating every signal as urgent.
Filters, assignment, priority, status, due dates, customer context, and source evidence help the business focus on the right activity at the right time.
Filter the queue
View activity by type, priority, status, assignee, customer, Workspace, date, source, or affected workflow.
Assign responsibility
Route an activity to an authorized owner or staff member instead of assuming every item belongs to the business owner.
Set the right timing
Handle urgent risks now, schedule ordinary follow-ups appropriately, and snooze activity that is not yet actionable.
Learn from resolution
Use resolved activity to understand recurring delivery gaps, payment delays, stock problems, missed follow-ups, and workflow failures.
Move with KOMERRA
Turn scattered activity into reviewable business work.
Keep customers, orders, payment claims, balances, delivery issues, documents, and follow-ups connected—while preserving appropriate human authority over important outcomes.